My nemesis, Ryanair (which I flew several times last year), has announced a brave new era in customer service:

RyanAir this week announced that they will soon eliminate all airport check-in counters and require passengers to carry-on their luggage. Starting early next year, passengers will need to schlep their bags through airport security and drop them at the steps of the plane for checking into plane’s cargo hold. Once aboard though, there will be gambling!

Not exactly going to have Virgin Air quaking in its boots.

My favorite comment: “It’s like Ryanair has ceased to become an air carrier and has become a Brecktean improv group.”

[h/t to Nancy]